Terms of Service

By accessing or using the Dexffo website (the “Site”) and the EU Sustainability Compliance Check (the “Service”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, do not use the Service.

The Service is provided by Diego Ahumada, trading under the name Dexffo as a sole proprietorship (eenmanszaak) based in Amsterdam, the Netherlands (“we”, “us”, “our”). Commercial register: Kamer van Koophandel (KvK) — registration pending.

The Compliance Check is a free, informational triage tool focused on the EUDR — the Regulation on deforestation-free products (Regulation (EU) 2023/1115). It produces an indicative assessment of your potential exposure, applicable deadlines, and traceability gaps.

Dexffo provides EUDR compliance services only and does not offer CSRD, ESRS, or GHG-reporting services.

The Service uses a deterministic algorithm based on publicly available regulatory thresholds. The output is generated automatically from the information you provide and is intended as a starting point for further professional review.

The Service does not constitute legal, financial, tax, audit, accounting, engineering, or any other form of professional advice. Outputs are informational only. They are not a Due Diligence Statement, a CSRD gap analysis, an ESRS conformity opinion, or any other regulated deliverable.

You should not act, or refrain from acting, on the basis of any output without first obtaining advice from a qualified professional in your jurisdiction. We accept no responsibility for actions taken based on the Service.

You agree that:

• You will provide truthful, accurate information when completing the assessment.
• You will not use the Service to harass, defraud, impersonate, or harm any third party.
• You will not attempt to reverse-engineer, scrape, or otherwise circumvent access controls, rate limits, or CAPTCHA protections.
• You will not use the Service to build a competing product, train an AI model, or extract its proprietary scoring logic.
• You are responsible for ensuring you have authority to enter any company data you submit.

All content on the Site — including text, design, code, branding, scoring logic, PDF templates, and documentation — is owned by Diego Ahumada or licensed to him, and is protected by Dutch and EU copyright law.

You may download and share the PDF report you receive for internal use within your organisation. You may not republish, sell, sublicense, or use it as the basis for a derivative commercial product without prior written consent.

We process personal data in accordance with our Privacy Policy. By using the Service you confirm you have read and understood that policy.

We provide the Service on a best-effort basis with no guaranteed uptime. We may modify, suspend, or discontinue the Service (in whole or in part), with or without notice. We may also update these Terms; material changes will be flagged at the top of this page.

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the maximum extent permitted by Dutch and EU law.

We do not warrant that the Service will be uninterrupted, error-free, secure, or that any output is accurate, complete, or up to date with current law.

To the maximum extent permitted by applicable law, in no event shall the provider be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of, or inability to use, the Service.

Aggregate liability for any direct damages arising from the Service shall not exceed one hundred euros (€100). Nothing in these Terms limits liability for fraud, wilful misconduct, gross negligence, or any other liability that cannot lawfully be excluded.

You agree to indemnify and hold harmless Diego Ahumada and Dexffo from and against any claims, damages, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Service.

These Terms are governed by the laws of the Netherlands. The competent courts of Amsterdam shall have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Service, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force, and the unenforceable provision shall be replaced by an enforceable provision that most closely matches the original intent.

The following terms apply specifically to the EUDR Due Diligence Statement (DDS) management platform — the paid service through which operators, traders, and their authorised agents collect, validate, and structure geolocation and legality data to prepare submissions to the EU Information System (formerly TRACES NT). They are additional to, and do not replace, the general Terms above.

14.1 Technical facilitation only

The platform is an automated processor of geospatial and documentary data. It does not provide legal advice, and it does not guarantee that any declaration will be accepted by the EU Information System or cleared by the customs authorities of any Member State. Under Regulation (EU) 2023/1115 the legal obligation to submit and stand behind a DDS rests exclusively with the operator or trader, never with the technology provider.

14.2 Input responsibility

You, the client, are the sole and exclusive party responsible for the accuracy, truthfulness, and legality of the geolocation coordinates, plot boundaries, production data, species information, and certifications you enter into or upload to the platform. The platform performs no physical field audit and does not independently verify ground conditions.

14.3 Exclusion of consequential damages

To the maximum extent permitted by law, the provider is not liable for administrative fines, seizure or detention of containers at EU ports, loss of commercial contracts, or logistical delays arising from information processed by the platform or from a rejection of a declaration by any competent authority.

14.4 Force majeure and Information System / TRACES changes

If the European Commission modifies, without reasonable notice, the structure of its API or the XML/JSON schemas of the EU Information System, the provider is released from liability for any resulting interruption and is granted a reasonable technical period to adapt the platform to the new specifications.

14.5 Authorised representative (Art. 6)

Where the provider, or an agent acting through the platform, submits a DDS on behalf of an operator, cooperative, or producer, a written mandate is required first. Even where an authorised representative is appointed, the operator named in the declaration remains the party ultimately responsible for the veracity of the information and for any non-compliance or penalty (Art. 6, Regulation (EU) 2023/1115).

14.6 Liability cap for the paid DDS platform

For the paid EUDR DDS platform, Dexffo’s total aggregate liability to a client in any contract year shall not exceed 50% of the fees paid by that client during the twelve (12) months preceding the event giving rise to liability. This cap does not apply to gross negligence (grove nalatigheid), fraud, or breaches of data-security obligations under GDPR Article 32. As Dexffo operates as a sole proprietorship (eenmanszaak), this cap governs contractual liability to the client and does not alter that status as regards third parties or regulatory authorities. Full terms for the paid platform are set out in the binding service agreement and the Data Processing Agreement.

Questions about these Terms? Email hello@dexffo.com.

See also our Privacy Policy, Cookies Policy, and Data Processing Agreement.