Terms of Service

By accessing or using the Dexffo website (the “Site”) and the EU Sustainability Compliance Check (the “Service”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, do not use the Service.

The Service is provided by Diego Ahumada, trading under the name Dexffo as a sole proprietorship (eenmanszaak) based in Amsterdam, the Netherlands (“we”, “us”, “our”). Commercial register: Kamer van Koophandel (KvK) — registration pending.

The Compliance Check is a free, informational triage tool focused on the EUDR — the Regulation on deforestation-free products (Regulation (EU) 2023/1115). It produces an indicative assessment of your potential exposure, applicable deadlines, and traceability gaps.

Dexffo provides EUDR compliance services only and does not offer CSRD, ESRS, or GHG-reporting services.

The Service uses a deterministic algorithm based on publicly available regulatory thresholds. The output is generated automatically from the information you provide and is intended as a starting point for further professional review.

The Service does not constitute legal, financial, tax, audit, accounting, engineering, or any other form of professional advice. Outputs are informational only. They are not a Due Diligence Statement, a CSRD gap analysis, an ESRS conformity opinion, or any other regulated deliverable.

You should not act, or refrain from acting, on the basis of any output without first obtaining advice from a qualified professional in your jurisdiction. We accept no responsibility for actions taken based on the Service.

You agree that:

• You will provide truthful, accurate information when completing the assessment.
• You will not use the Service to harass, defraud, impersonate, or harm any third party.
• You will not attempt to reverse-engineer, scrape, or otherwise circumvent access controls, rate limits, or CAPTCHA protections.
• You will not use the Service to build a competing product, train an AI model, or extract its proprietary scoring logic.
• You are responsible for ensuring you have authority to enter any company data you submit.

All content on the Site — including text, design, code, branding, scoring logic, PDF templates, and documentation — is owned by Diego Ahumada or licensed to him, and is protected by Dutch and EU copyright law.

You may download and share the PDF report you receive for internal use within your organisation. You may not republish, sell, sublicense, or use it as the basis for a derivative commercial product without prior written consent.

We process personal data in accordance with our Privacy Policy. By using the Service you confirm you have read and understood that policy.

We provide the Service on a best-effort basis with no guaranteed uptime. We may modify, suspend, or discontinue the Service (in whole or in part), with or without notice. We may also update these Terms; material changes will be flagged at the top of this page.

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the maximum extent permitted by Dutch and EU law.

We do not warrant that the Service will be uninterrupted, error-free, secure, or that any output is accurate, complete, or up to date with current law.

To the maximum extent permitted by applicable law, in no event shall the provider be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of, or inability to use, the Service.

Aggregate liability for any direct damages arising from the Service shall not exceed one hundred euros (€100). Nothing in these Terms limits liability for fraud, wilful misconduct, gross negligence, or any other liability that cannot lawfully be excluded.

You agree to indemnify and hold harmless Diego Ahumada and Dexffo from and against any claims, damages, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Service.

These Terms are governed by the laws of the Netherlands. The competent courts of Amsterdam shall have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Service, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force, and the unenforceable provision shall be replaced by an enforceable provision that most closely matches the original intent.

The following terms apply to Dexffo’s paid EUDR services (diagnostic, technical audit and the preparation and submission of a Due Diligence Statement (DDS) in the EU Information System as authorised representative) and to the platform used to deliver them. The paid services are governed, in this order, by the signed Art. 6 mandate (on the allocation of responsibility toward the authority), the signed service agreement, the Data Processing Agreement and these Terms. Sections 8, 9 and 10 apply only to the free EUDR Check, not to the paid services, and a change to these Terms under section 8 does not alter a signed mandate or service agreement.

14.1 Role of Dexffo

Dexffo does not provide legal advice and does not guarantee that any declaration will be accepted by the EU Information System or cleared by the customs authorities of any Member State. Under Art. 6(1) of Regulation (EU) 2023/1115, as amended, the operator retains responsibility for the compliance of the product with Art. 3. Where Dexffo submits a DDS as authorised representative, it does so under a written mandate and answers for the diligent performance of that mandate.

14.2 Input responsibility

You, the client, are responsible for the accuracy, truthfulness, and legality of the geolocation coordinates, plot boundaries, production data, species information, and certifications you enter into or upload to the platform. Dexffo performs no physical field audit unless agreed in writing.

14.3 Losses outside Dexffo’s control

Dexffo is not liable for administrative fines, seizure or detention of goods, loss of commercial contracts, or logistical delays to the extent they result from information you provided, from decisions of competent or customs authorities, or from a lack of cooperation on your side. Losses caused by Dexffo’s own breach fall under section 14.6.

14.4 Force majeure

Neither party is liable for a failure caused by circumstances beyond its reasonable control, including outages or changes of the EU Information System (such as changes to its API or schemas), postponements or amendments of the Regulation, and illness or incapacity of the provider. The affected party notifies the other promptly. The service agreement sets when either party may terminate the affected service.

14.5 Authorised representative (Art. 6)

Dexffo submits a DDS on behalf of an operator (Art. 2(15)) only under a written mandate. Since Regulation (EU) 2025/2650, traders no longer submit their own DDS, so this service is not offered to traders. Even where an authorised representative is appointed, the operator retains responsibility for the compliance of the product and for the accuracy of the information it provides (Art. 6(1), Regulation (EU) 2023/1115).

14.6 Limitation of liability for the paid services

For the paid services, Dexffo’s total liability to a client, on any legal ground, is limited to the greater of the fees paid or payable for the engagement concerned and the amount paid out under Dexffo’s professional indemnity insurance in the case concerned. Dexffo is not liable for indirect or consequential loss or loss of profit. These limits do not apply to loss caused by Dexffo’s intent or wilful recklessness (opzet of bewuste roekeloosheid), nor to breaches of data-security obligations under GDPR Article 32. The same limitation appears in the service agreement and the Art. 6 mandate.

Questions about these Terms? Email hello@dexffo.com.

See also our Privacy Policy, Cookies Policy, and Data Processing Agreement.